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Our guarantee for online store sales products

We guarantee satisfaction and quality for all item(s) purchased via our online store. Our product leaves our facility in perfect condition and has passed our quality assurance process. However, if you are not satisfied with your purchase, you may return the item(s) purchased in its original condition and packing for replacement, exchange or full refund within 14 working days after we received the return item(s).

ebay online purchase policies for return

For all items purchased online via ebay, ebay return policies applied. Please refer to our ebay online store for details.

Policies of return for general purchase

Any item may be returned in its original condition within 14 days of the date of delivery for replacement, exchange, or full refund.

Item showing signs of wear or those that  have been altered, resized, or damaged in any way cannot be accepted for return.

Owlsco is not responsible for lost or damaged returns. We cannot guarantee returns on custom make order. Please contact us before return.

Customer is responsible for the shipping and insurance costs of return.

Customer must ship their return item fully insured, with tracking number, and a return receipt  for confirmation that your shipment has been delivered.

Appearance of our items

We make every attempt to ensure that the item photographs are represented accurately. Some products may appear larger or smaller that their actual size, and color may vary slightly. We cannot guarantee that the colors you see from your computer monitor match the actual color of our item. Please note that the image size and color displayed on your screen depends, in part, upon the type of computer monitor you used.

Item descriptions and color

Owlsco shall not be held responsible for any inaccuracies or typing errors. Item descriptions, dimensions and weights stated represent approximates only. Colored gemstones are treated to enhance their beauty unless otherwise noted. Some treatments may not be permanent and/or may require special care.

Availability

Our collection does constantly changes due to our contant turnover of inventory and frequent acquisitions of unique design and hard to find parts. Therefore, we cannot guarantee the same availability of all items. If an item is not available for immediate shipment, please allow us an additional 3-5 business days to our usual processing time.

Disclaimer

Incorrect prices resulting from typing errors will not be honored. We do not represent in any capacity the original brand name or designer piece of item or manufacturer of same. All signed, brand name, or designer items is pre-owned, unless otherwise stated.

Privacy

Owlsco fully respects your rights to privacy and utilizes the latest technology to insure the security of each and every transaction. We will never rent, sell, or share your personal information for solicitation, to any third party, person, organization, or nonaffiliated companies.

 

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